Contact Us

 Note: We were without power on Friday and Saturday - October 12 & 13 due to a snowstorm.  We are working limited hours today - Monday Oct 14th as it is Canadian Thanksgiving Day.  This storm and outage has set us back a couple days in our estimates of lead time.  

Office Hours: Mon-Thurs 9:30 a.m.-4:30 p.m  CST  Phone - 204-669-4320

If you are sending us sample pans, returned items or items for repair please contact us for Return Authorization number and instructions.  Items without the RA number might not be accepted.  (This is due to broker, duty and taxes charged to us by Canada Customs on improperly prepared shipping documents).

Current  lead times for Pie Machines 3-4 weeks and pie/tart presses is approximately  2-3 weeks.  Aluminum foil pans are normally shipped within 1-3 business days.  If you have placed an order and are wondering about it's status please email and we will find out the approximate ship date.   

 Please  allow enough time for your order to avoid disappointment.  

Closed on the following days:

  • New Years Day - January 1
  • Family Day - February 18
  • Easter - April 19-21
  • Victoria Day - May 20
  • July 1 - Canada Day
  • August 75 Terry Fox Day 
  • September 2 Labour Day
  • October 14 Thanksgiving Day
  • December 24,25,26

Please contact us using the contact form below .

Mailing Address: (for sending sample pie or tart pans)

Birds Hill Enterprises:  4462 Rebeck Road, Narol, Manitoba, Canada  R1C 0C2

Sample pans should be packaged in a sturdy box to prevent crushing.  For Canada Customs put value on declaration at $10.00 or less.