Contact Us

 Closed July 31- August 6 - Office Staff only.  The woodworking shop is still in operation during this time.

Notice:  I have tried to answer all the emails that came in but have run out of time.  If your email was not answered I will be working on them again the week of August 7th.  The office will be closed until then.  Sorry for the delay.

If  your order was placed June and you are wondering on the status we are currently working on orders placed at that time and they should be shipping in the next week or two.   An email with tracking number will be sent when your order has been finished, tested and prepared for shipping.  Please keep in mind that our products are not mass produced but hand crafted. Thank you for your patience.

Orders coming in July 18-24th should expect a ship date of mid to end of September.(excluding foil pans)

Office Hours: Mon-Thurs 9:30 a.m.-4:30 p.m  CST  Phone - 204-669-4320

If you are sending us sample pans, returned items or items for repair please contact us for Return Authorization number and instructions.  Items without the RA number might not be accepted.  (This is due to broker, duty and taxes charged to us by Canada Customs on improperly prepared shipping documents).

Current  lead times for Pie Machines, and pie/tart presses is approximately  6-7 weeks.  Aluminum foil pans are normally shipped within 1-3 business days.  If you have placed an order and are wondering about it's status please email and we will find out the approximate ship date.   

 Please  allow enough time for your order to avoid disappointment.  

Closed on the following days:

  • New Years Day - January 1
  • Family Day - February 20
  • Easter - April 14-16
  • Victoria Day - May 22
  • July 1 - Canada Day
  • August 7 Terry Fox Day 
  • September 4 Labour Day
  • October 9 Thanksgiving Day
  • December 22,23,24,25,

Please contact us using the contact form below .

Mailing Address: (for sending sample pie or tart pans)

Birds Hill Enterprises:  4462 Rebeck Road, Narol, Manitoba, Canada  R1C 0C2

Sample pans should be packaged in a sturdy box to prevent crushing.  For Canada Customs put value on declaration at $10.00 or less.